Updated January 26, 2021
Welcome to the A Rocha USA Websites and thank you for using our services. Our suite of web sites includes arocha.us, loveyourplace.org, ecochurch.us, wildwonder.us, arochaadventures.org, climatestewardsusa.org, and climatecaretakers.org (collectively, the “Websites), along with various applications and tools that we operate on third-party websites and devices (such as WordPress, Kajabi, Facebook and payment processor such as Square and Stripe) and other services we offer as part of the Website (such services offered through the Websites, applications or tools collectively, the “Services”).
Collection and Use of Your Information
Sharing Your Information
Updating or Removing Your Information
Communications From Us
The Security of Your Information
A Note About International Users
A Special Note About the Privacy of Minors
1. COLLECTION AND USE OF YOUR INFORMATION
A. When You Register
When you register for the Services, you may be required to provide certain information, such as your name, mailing address and/or zip code, email address, phone number, birth date or year, marital status, password, and, potentially other community affiliations (such as with a church or school). You may also be presented with the option to register for the Services using your Facebook login credentials or similar login processes or co-registration forms from or on other third party websites, in which case you will be authorizing us to access certain information from your current profile on Facebook or other third party website (which will be specified in such login process) for purposes of completing your registration. In addition, when you install certain of our applications on Facebook or other third party websites or devices, you will also be registering for the Services by agreeing to such installation, which takes place when you “accept,” “install” or “allow” (or similar language) such application. Each such application includes a disclosure that this registration will occur upon the acceptance, installation or allowance of the application.
For A Rocha Community members, please keep in mind that, although much of the information described above will not be viewable by other members, once you are registered your name and associated affiliations will be displayed within the A Rocha Community Website and you will no longer be anonymous to us or to other individuals who access this Website or the Services.
B. When You Accept an Application
C. When You Provide a Testimonial
We display personal testimonials of those who used the Services or the Websites in addition to other endorsements. With your consent we may post your testimonial along with your name.
D. When You Use our Websites
A web beacon (also known as a clear gif) is a tiny graphic with a unique identifier that is placed on a web page or within an email. It is similar in function to a cookie, and is used to collect a limited set of information, such as a cookie number, time and date of page view, and a description of the page on which the web beacon resides. We (and our third-party advertisers) may use web beacons to compile aggregate statistics about which advertisements and promotions users have seen and how users responded to them. This information helps us better manage content available on the Services by informing us about what content is effective and of interest to users. In addition, we may use web beacons in our promotional email messages to keep track of how many messages and which emails have been opened and acted upon. This use allows us to gauge the effectiveness of certain communications and our marketing campaigns. We associate web beacons with individual members for internal purposes only, in an effort to understand our members’ individual preferences with our email products.
Local Shared Objects
We use Local Shared Objects, such as HTML5, to store content information and preferences. Third parties with which we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.
E. When You Purchase Products or Paid Services from Us
If you choose to purchase a product or paid Services from us, you may be required to provide us with certain personal contact information, such as your name, email address, and billing address. We may also require other information necessary for you to receive the product, access the paid Services, and/or process any applicable payment, such as a credit card or debit card number, card security code, and expiration date. We may use the information that you provide to us to bill you for products and paid Services you request, or to notify you of additional products and paid Services we may offer. When you sign-up for a product or paid Services, you are consenting to our delivery of this information to our service providers, which may include banks and credit card companies that we use to process a transaction or other third parties who may provide all or a portion of the underlying product or paid Services on our behalf. See Section 2(f) below for additional information about sharing your information with our service providers.
F. When You Use Subscriber-to-Subscriber Communications
G. When You Use Comment Fields, Discussion Forums, Resources, or Other Public Forums
Information and content submitted to comment fields, message boards, events, and other public forums on the A Rocha Community Services are displayed publicly, so please exercise care in deciding what information and content you wish to disclose. Because this information is publicly displayed through these Services, it may be included in these Services search tools and on third-party websites and devices as described in Section 2(i) below. Please keep in mind that, because of the interactive nature of these forums, in many cases, you will not be able to remove or revise the information or content that you submit in these areas of these Services, and such information or content may remain on these Services even if your membership is terminated. To protect the privacy of our members, we do not allow the public posting of personal contact information. We have the right, but not the obligation, to monitor any activity and content within the comment fields, message boards, events, and other public forums on these Services. Please review our Terms of Service for more information regarding your appropriate use of these areas.
H. When You Use “Invite-A-Friend,” “Email this Page” or Other Email Referral Services
If you elect to use any of our referral services for informing friends via email about the A Rocha Community Services or any portion thereof, you will be asked to provide your friends’ names and email addresses. We will then send your friends a one-time email, plus a reminder email inviting them to visit these Services. We ask for this information for the sole purpose of sending these emails and tracking the success of our email referral program.
I. When You Build an A Rocha Community Personal Profile
We have created tools to enable you to build a basic personal profile to share information about yourself through the A Rocha Community Services. Except as otherwise noted, when you use a specific profile tool all information that you add to your profile is publicly viewable and may be included in these Services search tools and on third party websites and devices as described in Section 2(i) below. For this reason, please use care in providing information that you may not want to publicly disclose. To protect the privacy of our members, we do not allow the public posting of personal contact information. Additionally, please see the A Rocha Community Member Conduct – Community Guidelines in our Terms of Service for more information regarding the limitations on the types of information that you may post on your personal profile and elsewhere on these Services. As provided in our Terms of Service, we may use the information you provide in your profile in a variety of our products and features, such as affiliation-specific emails. This enables us to provide our members with information in a more personalized fashion. If you feel that a profile depicting you or your likeness has been created without your consent, please contact A Rocha to request its removal.
J. When You Participate in Surveys
From time to time we may request information from our users via surveys relating to the Services or on behalf of our affiliates or third-party advertisers. When you participate in a survey, we may request personal contact information (such as your name and email address) or demographic information (such as your zip code, age, or income level). We conduct surveys relating to the Services in order to target advertising and content and to better understand members’ needs and opinions. We may share, in aggregate form, information we collect from these surveys with our donors, partners, affiliates, and the general public, but we will not share survey information containing personal information with any third party without your prior consent. Participation in these surveys is completely voluntary, such that you have the choice of whether you wish to disclose the requested information.
K. When You or Third Parties Contact Us
If you contact us by phone, email, or letter, we may keep a record of such correspondence. Thus, if you report an issue with the Services, we may collect such information in a file specific to your account. Moreover, if you contact us through our feedback area, we require your name and email address in order to send you a reply. Additionally, if other users or third parties send us correspondence about your activities or postings on the Services, we may keep the information in a file specific to you.
L. How We May Supplement Your Information
In order for us to provide all of the products and Services that are available to you as a user of the Services, it may be necessary for us from time to time to supplement the information we receive through your use of the Services with information from third party resources. For example, we may obtain updated email address information from email-change-of-address vendors or purchase third-party marketing data and address information and add it to our existing database to better target our advertising and provide pertinent offers we think you would be interested in.
2. SHARING YOUR INFORMATION
B. Third-Party Offers
C. Third Party Advertising
As noted above, we may use your information to provide you with advertisements that are targeted to your specific needs and interests. These advertisements link directly to third-party websites or services. We have no control over the content or privacy policies of such websites or services, and therefore we encourage you to review such content and policies prior to submitting any personal information to them. We do share certain aggregate information, such as demographic information and the number of times that our members have viewed an advertisement, with our third-party advertisers. This information is not linked with any personal information, and we do not provide any such information to third-party advertisers except as otherwise noted in Section 2(b) above.
D. Third-Party Ad Servers and Networks
We may allow other companies, called third-party ad servers or ad networks, to display advertisements on the Services. We may also share certain limited categories of information about you (such as your gender, age, or geographic location), as well as other non-identifiable information (such as hashed identifiers), with these third parties to help them deliver more relevant advertisements through their ad networks. They may also collect information directly from your computer or device (such as your IP address, device ID, and information about your browser or operating system), combine the data we shared with them with information from others, and place or recognize a unique cookie or ID on your computer or other device. Doing this allows them to recognize your computer or device each time they send you an online advertisement, either on or off the Services. In this way, ad networks may compile information about where you, or others who are using your computer or device, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. We do not have access to or control over the cookies that may be placed by these parties on your computer or device, and have no control over these parties’ privacy policies or information collection practices. If you would like to learn more about targeted advertising served by ad networks and your ability to opt out from receiving such advertising from ad networks, click here.
E. Service Providers
We may use one or more third parties or affiliates to provide specific services on our behalf, including sending emails to our members, conducting member surveys, processing transactions, providing all or a portion of an underlying product or Service on our behalf, or performing statistical analysis of the Services or data relating thereto. In these cases, we may provide your personal information to these service providers as needed for the Service to be provided.
We may provide certain portions of your information, such as your e-mail address or name, back to your Internet service provider (“ISP”) if we have an existing advertising relationship with them. This is done to allow them to target or discontinue your exposure to our advertisements, once you have become a participating member of the Services.
F. Legal Matters; Protection of Rights, Property and Interests; Safety
G. Display of Information on Third-Party Websites and Devices
Any of your personal information that is publicly displayed on the Services may appear in the results of searches conducted on Internet search engines while you are a member of the Services and potentially for some time period after your membership is terminated, depending upon the search engine’s indexing practices. Some or all of this same information may also be displayed in the results of searches on third-party websites that provide people search and other similar services in order to make it easier for people to find you on the Services. In addition, we may create applications or other tools for use on various third party websites and devices, such as Facebook, smartphones or tablets, through which certain portions of your information that is publicly displayed on the Services may be shown to the users of those websites or devices who are not members of the Services.
3. UPDATING OR REMOVING YOUR INFORMATION
For A Rocha Community members, we provide you with ways in which you can update your personal information. To make changes to such information as your name, birth date, mailing address, email address, password, and payment information, please log in to the Services and go to the “Account” or similar section on these Services. We also provide you with certain privacy settings, which can generally be accessed as described above or within specific features of these Services. In addition, you can go to your profile on these Services, where you can edit various pieces of information or content that you submitted to these Services. If you have questions about updating your information, please visit the Help section on these Services.
If you wish to have your subscription canceled for any reason, please email email@example.com. Upon the cancellation of your membership, we may retain and use your personal information to comply with our legal obligations, resolve disputes and enforce our agreements.
4. COMMUNICATIONS FROM US
As a user of the Services, you will receive our customary communications (e.g., emails facilitating, completing, or confirming your registration, upgrade, or other transaction, providing you notice of new or updated products or features, alerting you to member-to-member communications or other member activity relating to your membership, or other administrative messages). We may also send certain “welcome” messages that are informational and provide useful details about your account or product usage instructions when you sign up for an account or begin using a particular service. In addition, upon registration, you may be automatically enrolled in one or more of our regularly recurring email subscription programs. You may also choose to participate in other email subscription programs that we may make available to you. We also may send you communications regarding special offers or other promotional material for our products or Services or those of our affiliated companies or advertisers. We may send all of these communications to the primary email address that you provide to us, any secondary email address that you may have provided to us if we have determined that your primary email address appears to no longer be valid or otherwise functioning properly, or any email address that we receive as described in Section 1(b) or 1(l). We may also send these communications to your inbox on the Services, if applicable.
While we reserve the right to send you our customary communications, “welcome” messages, and other transactional emails without offering you the opportunity to opt out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based or commercial emails. Each subscription-based email communication from us contains instructions on how you can remove yourself from the mailing list for that specific email subscription program, and each commercial email contains instructions on how you can opt out of receiving further commercial emails from us.
You can also update your email preferences by logging onto the “Profile” section.
Please keep in mind that any changes that you make to your email preferences may take up to ten (10) business days to process and that each subscription-based email and all commercial emails have their own separate opt-out processes. If you have questions about changing your email preferences, please contact the Customer Support team of the applicable Service.
5. THE SECURITY OF YOUR INFORMATION
We have instituted physical, electronic, and procedural safeguards to store and maintain your personal information in a secure environment. You may also be required to use a password to access certain pages on the Services where certain types of your personal information can be changed or deleted. It is therefore important for you to protect against unauthorized access to your password, to emails which we may send you, and to your computer or other devices. You take full responsibility for maintaining the confidentiality of your password. Furthermore, while we have implemented safeguards, you should be aware that Internet security technology rapidly changes. We cannot guarantee that the safeguards we employ today can protect your personal information from the threats of tomorrow. You should also be aware that despite our efforts, factors beyond our control may result in the disclosure of your personal information. Accordingly, we cannot guarantee that your information will be secure under all circumstances. Therefore storing, posting, or transmitting your personal information on and through the Services and the Website is at your own risk, and you acknowledge and agree to assume all such risks.
6. A NOTE ABOUT INTERNATIONAL USERS
7. A SPECIAL NOTE ABOUT THE PRIVACY OF MINORS
Minors (those under 18) are not eligible to use the Services, and we ask that minors not submit any personal information to us or use the Services. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict the Services to persons 18 years or older. We will not knowingly collect information from minors or allow minors to become members of our Services. If we later learn that a minor is a member, then that minor’s account will be terminated. We do not knowingly collect or publish information concerning anyone under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you know of information appearing in these Services concerning anyone under the age of 13, please send an email to us at firstname.lastname@example.org.